Support

BCA Web Services is run by volunteers so we are keen to encourage “self-help” support.

Support is available from the following:

• www.british-caving.org.uk/phpBB2/viewforum.php?f=31
• You will need to register on the Forum to post questions. Click on the Register link (top / middle) and follow the instructions.

• Use the *Search* field to find information.
• Please use the comments box to make suggestions.
• If you would like to be able to update the wiki please ask.

• Google often has the answers.

• If all that fails please email the webmaster [at] british-caving.org.uk

BCA does not provide a backup service.

You should ensure you make adequate backups yourself. This can be done using either:

• FTP
  • Backup the entire /home directory. This includes your website, email accounts, usage log files, etc.
  • NB FTP will not backup any databases.
• cPanel Backup
  • This will backup your entire account to the server's hard disk ready to download. This works well but only if you have enough spare disk space.
  • There is an option to just backup your databases.
• phpMyAdmin
  • Is an alternative way to backup your databases.

NB BCA makes occasional backups of your accounts. These are not designed to preserve your data and should not be relied upon.